IntroductionUse of computers for doctor-patient communication is increasing . Considering effective doctor-patient communication is important for good health outcomes . This study helps to determine the level of acceptance of telemedicine in general public and factors associated with it.
Methods: This survey with cross-sectional analysis comprised a brief survey with 15 questions . The survey was distributed in public places to determine the opinions of the general public.ResultsRandomly selected 125 participants completed the questionnaire . Synchronous telemedicine was favored by young people (82% in the 18-34 age group vs 37.5% of participants aged> 55 years; p <0.01), those with a higher education level (46.7% of non-college-educated persons vs 80.6% of college-educated persons; p <0.01), and frequent computer users (67% who used a computer for less than two hours a month vs 86.5% of those who used a computer more than hours a month; p=0.03). Asynchronous communication, like sending health information to doctors via a safe portal was acknowledged mostly by people who had used patient portals in the past (84.1% vs 65.4% ; p=0.02). Use of patient portals was less among older users and senior citizens (20.8% use in the age group> 55 vs. 51.3% in the age group 35-53 years vs. 71% in age group 18-34 years). Receiving video education for specific health concerns was favored by those who used a computer frequently (94.6% who used a computer more than two hours a month vs 77% who used a computer less than two hours a month; p =0.02).ConclusionTelemedicine is generally favored, but physicians should be mindful about older people as they may not feel comfortable . Step by step guidance should be provided especially to senior citizens for telemedicine and portal use.