Rethinking rapid problem solving, decision making in the face of COVID-19 The world experiences some type of pandemic every few years [ ]late last year, the most recent examples were the bird flu, swine flu and Ebola Hospitals and healthcare workers were stressed and exhausted, they lacked critical supplies and beds, and many feared having to make tough decisions regarding prioritizing CRYSTAL Y DAVIS is the founder and CEO of Lean Coach Inc She holds an MBA from Samford University in Birmingham, AL, and a bachelor's degree in industrial engineering from Mississippi State University in Starkville [ ]is the time that leaders need people to step up to calm reactive decision making, lead effective problem solving and respond with rapid solutions in a way that considers the total impact to people as well as the business