Background . Research, practice, and policy have focused on educating family caregivers to sustain care but failed to equip healthcare providers to effectively support family caregivers . Family physicians are well-positioned to care for family caregivers . Methods . We adopted an interpretive description design to explore family physicians and primary care team members ’ perceptions of their current and recommended practices for supporting family caregivers . We conducted focus groups with family physicians and their primary care team members . Results . Ten physicians and 42 team members participated . We identified three major themes . “ Family physicians and primary care teams can be a valuable source of support for family caregivers ” highlighted these primary care team members ’ broad recognition of the need to support family caregiver ’ s health . “ What stands in the way ” spoke to the barriers in current practices that precluded supporting family caregivers . Primary care teams recommended, “ A structured approach may be a way forward. ” Conclusion . A plethora of research and policy documents recommend proactive, consistent support for family caregivers, yet comprehensive caregiver support policy remains elusive . The continuity of care makes primary care an ideal setting to support family caregivers . Now policy-makers must develop consistent protocols to assess, and care for family caregivers in primary care.